FAQ

Shipping & Delivery

How long does delivery take?
Orders are processed within 1-2 business days. Delivery typically takes 5-8 business days after your shipping confirmation. You will receive tracking as soon as your order is on its way.

How much is shipping?
Shipping is free on every order.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy from the day your order arrives. If an item is faulty or not what you expected, contact us and we will make it right.

How long do refunds take?
Once we receive and inspect your return, your refund is issued to the original payment method within 5-10 business days.

Orders & Payment

Is payment secure?
Yes. All payments are protected by SSL encryption. We accept Visa, Mastercard, American Express, Discover, and Apple Pay.

Can I change or cancel my order?
Contact us as soon as possible at contact@zadinia.com. If your order has not yet shipped, we will do our best to update it.

Still have questions?

Email us at contact@zadinia.com. Support hours: Monday to Sunday, 8:00 am - 8:00 pm.